General Terms and Conditions

I. Introductory Provisions and Definition of Terms

1.1. These General Terms and Conditions (hereinafter also referred to as "GTC") govern the legal relations between the company:

  • Business Name: Bedem s.r.o.
  • Registered Office: Trieda KVP 1, 040 23 Košice – Sídlisko KVP District, Slovak Republic
  • Registered in: Commercial Register of the Municipal Court of Košice, Section Sro, File No. 46163/V
  • Company ID (IČO): 52 336 310
  • Tax ID (DIČ): 21 20 986 978
  • VAT ID (IČ DPH): SK 21 20 986 978
  • Bank Account: IBAN: SK72 0900 0000 0051 6688 1605

(hereinafter also referred to as the "Merchant")

and

any person who is a Consumer of goods or services offered by the Merchant on the Merchant’s website, and who acts as a consumer under the provisions of these General Terms and Conditions and the relevant laws defining the consumer under the applicable legislation of the Slovak Republic, in particular the following laws: Act No. 108/2024 Coll. on Consumer Protection and amendments to certain laws, Act No. 22/2004 Coll. on Electronic Commerce, and Act No. 40/1964 Coll. Civil Code, as amended.

1.1.1. The email and phone contact details for the Merchant are:

1.1.2. The address for sending written documents, complaints, contract withdrawals, etc. is:
Bedem s.r.o., Trieda KVP 1, 040 23 Košice – Sídlisko KVP District, Slovak Republic

1.2. These General Terms and Conditions regulate the legal relations between Consumers and the Merchant.

1.3. The term "Online Store" is equivalent to the terms "Electronic Store" and "Website".

1.4. A Consumer is any person who submits an order using the Merchant’s website. A Consumer is also a natural person who, when entering into a purchase contract via the Merchant’s website, does not act within the scope of their business activity.

1.5. Contractual relationships (as well as other legal relationships that may arise from contractual relationships) between legal entities or entrepreneurs acting within their business activity, who are not in the position of a consumer, are governed by the provisions of Act No. 513/1991 Coll. Commercial Code, as amended.

1.6. A distance contract, for the purposes of these General Terms and Conditions, means a contract between the Merchant and the Consumer concluded exclusively through one or more means of remote communication without the simultaneous physical presence of the Merchant and the Consumer, in particular by using the website or other remote communication means.

1.8. The term "Membership and Private Content Access Agreement" includes a service contract as defined in these Terms and Conditions.

1.9. The services provided by the Merchant are published on the Merchant's Website.

1.10. The Merchant is also the operator of the electronic system through which it operates the website at www.playpredict.ai.

1.11. The competent authority overseeing consumer protection compliance is:

Slovak Trade Inspection Inspectorate
Based in Košice for the Košice Region
Vrátna 3, P. O. BOX A-35, 040 65 Košice
Supervision Department
Tel.: 055/729 07 05, 055/622 76 55
Email: ke@soi.sk

1.12. Please read these GTC carefully, as they apply to your use of the services we provide, which include these terms or reference them, and which are accessible through the Website.

1.13. By registering on www.playpredict.ai, you agree to these GTC. If you do not agree with these GTC, you may not use or access any content in the private section of www.playpredict.ai. The private section contains predictions for various sports matches intended for athletes, sports enthusiasts, commentators, and the general public interested in sports.

II. Age and Eligibility Requirements

2.1. To use our services and gain full access to content, you must (1) be at least 15 years old; (2) obtain parental or guardian consent if you are a minor in your country; and (3) have the legal capacity to enter into a binding agreement with us and not be prohibited from doing so by any applicable law.

2.2. You also agree that any registration information you provide to our company is truthful, accurate, and complete, and you agree to keep it up to date at all times. If you are a minor in your home country, your parent or guardian must agree to these terms on your behalf.

III. Using Our Services

3.1. To use our services, you must create an account by registering atwww.playpredict.ai. Your username and password are for personal use only and should be kept confidential. You acknowledge that you are responsible for any use of your username and password (including unauthorized use). If your username or password is lost or stolen, or if you suspect unauthorized access to your account, please inform us immediately. We reserve the right to request your username or ask you to change it for any reason.

3.2. Subject to your compliance with these terms (including any other applicable contractual terms), we grant you a non-exclusive and revocable permission for personal and non-commercial use of our services and content (collectively referred to as "access"). This access remains effective until terminated by either you or us. You agree not to distribute or transmit our services or content further.

IV. Payment, Billing, and Cancellation

4.1. You can purchase paid access directly on our website immediately after registering via the designated form. By registering, you enter into a Membership and Private Content Access Agreement with us, which is governed by these Terms and Conditions.

4.2. The payment for subscribing to our services will be processed automatically based on the payment details provided during the initial purchase, unless you cancel your membership. The payment will be processed via a payment gateway.

By paying the fee for the Monthly Subscription of €14.99 including VAT, you gain membership or access to private content for a period of 30 days. By registering, you also agree to the automatic deduction of further payments for subsequent 30-day periods. If the registration/membership is canceled within a paid 30-day period, the access will remain active until the end of the 30th day from the payment date. You will be informed about this time frame before making a purchase.

By paying the fee for the Annual Subscription of €149.99 including VAT, you gain membership or access to private content for a period of 365 days. By registering, you also agree to the automatic deduction of further payments for subsequent 365-day periods. If the registration/membership is canceled within a paid 365-day period, the access will remain active until the end of the 365th day from the payment date. You will be informed about this time frame before making a purchase.

4.3. If the membership is canceled within a paid 30-day period (or 365 days in the case of an Annual Subscription), the membership fee is non-refundable, and access remains active until the last day of the 30-day period (or 365-day period in the case of an Annual Subscription).

4.4. The provider may occasionally change the price of services (for periods that have not yet been paid for) to reflect changes in product offerings and features, business conditions, economic context, or for security, legal, or regulatory reasons, by informing you through appropriate means, including email or a notice on the website, within a reasonable period of time, but never less than 30 days. Price changes will take effect from the beginning of the new subscription period following the price change. If you do not agree with the price change, you may decline it by canceling your membership.

4.5. Unless stated otherwise (e.g., if you have signed up for a prepaid period), the paid subscription will remain valid indefinitely until canceled. On the first day of each billing period, you will be charged a recurring fee, and you authorize us to charge your payment method with the current subscription fee.

4.6. You can cancel your paid subscription at any time by logging into your account and following the instructions on the account page or by clicking and following the instructions. Unless stated otherwise, the cancellation will take effect at the end of the billing period in which you cancel the service. We do not offer refunds.

4.7. In addition to any other rights we may have under these terms, we reserve the right to terminate a paid subscription at any time, no later than 14 days from the date we notify you. Unless we inform you otherwise, we will allow you to retain access to your valid subscription for the remaining duration of the current billing period.

V. Right of Withdrawal

5.1. Your right to withdraw from the contract is governed by Section 20(1) of Act No. 108/2024 on Consumer Protection and amendments to certain laws. A consumer may withdraw from a contract concluded remotely or outside the merchant's business premises within:

a) 14 days from the date of:

  1. Receipt of goods by the consumer, according to Section 4 of the Act,
  2. Conclusion of a contract for the provision of services,
  3. Conclusion of a contract for the supply of water not intended for sale in a limited volume or specified quantity, and a contract for the supply and consumption of heat,
  4. Conclusion of a contract for the delivery of digital content that the merchant provides otherwise than on a tangible medium,

b) 30 days from the date of contract conclusion in the case of an unsolicited visit or in connection with it, or at a sales event or in connection with it.

5.2. According to § 17 para. 10 of Act No. 108/2024 Coll. on consumer protection and on amendments and supplements to certain laws: Before starting the provision of a service, the supply of water that is not for sale in a limited volume or in a specified quantity, the supply of heat, or before starting the supply of digital content that the trader provides other than on a tangible medium, based on a contract concluded remotely or a contract concluded outside the trader's business premises, by which the consumer commits to paying the price, before the expiry of the withdrawal period according to § 20 para. 1, the trader is obliged to

  1. explicitly inform the consumer that by granting consent to the commencement of
    1. the provision of the service before the expiry of the withdrawal period, the consumer loses the right to withdraw from the contract once the service has been fully provided, or
    2. the supply of digital content, which the trader provides other than on a tangible medium, before the expiry of the withdrawal period, the consumer loses the right to withdraw from the contract,
  2. obtain a declaration from the consumer that they have been informed as per point a), and
  3. obtain the consumer's explicit consent to the commencement of the provision of the service or the commencement of the supply of water, heat, or digital content before the expiry of the withdrawal period.

5.3. By granting consent in accordance with point 5.2. of the GTC and Act No. 108/2024 Coll. on consumer protection and amendments and supplements to certain laws, the consumer loses the right to withdraw from the contract.

VI. Feedback, Customer Support, Information, and Complaints

6.1. If you provide us with ideas, suggestions, or other feedback regarding the use of the service or its content, this feedback is not confidential, and the Trader may use it without restrictions and without providing you with financial compensation.

6.2. If you need any support or information, you can contact us via this email: info@playpredict.ai.

6.3. If you wish to file a complaint, please address it to the following email: info@playpredict.ai.

VII. Changes to These GTC

7.1. We may occasionally modify these GTC, and we will inform you of such changes in an appropriate manner (before they take effect). Such changes will not apply to disputes between you and our company before the date of publication of the revised GTC or other contractual terms of the Trader that include these changes, or before we inform you about these changes. By continuing to use our service after these GTC changes, you express your agreement with these modifications. If you do not wish to continue using our services under the updated GTC, you can terminate your account by contacting us, opting not to subscribe for another period, or canceling your registration. The effective date at the top of this document indicates when the last changes to these GTC were made.

7.2. These General Terms and Conditions become valid and effective upon their publication on the Trader's website on 14.02.2025.